

Gareth Morgan on how it is impossible to plan for the next major crisis, but there are big advantages to building key capabilities that you can adapt when the crisis does arrive, whatever it turns out to be.
Peter shares ideas from 'Becoming Good at Crises: A Field Guide for Leaders', co-authored with Gareth Morgan and released in 2025. Here he looks at what people expect from their leaders in a major crisis.
How can leaders not just survive a crisis—but lead their organisations through it with clarity and resilience? In this thought-provoking session, authors Peter Willis and Gareth Morgan unpack the key lessons from their book Becoming Good at Crises: A Fieldguide for Leaders. Drawing from Cape Town’s experience during the 2018 drought and the COVID-19 pandemic, they share how any leader—aspiring or experienced—can develop the mindset and capabilities needed to navigate uncertainty.